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Streamlining Success: The 3 Phases of New Employee Training


The initial weeks of an employee in an organization are crucial for their development and success. However, the training plans during this period often fall short of delivering optimal results. In today's business landscape, achieving success hinges on effective employee training. Many organizations are now turning to Customer Education Learning Management Systems (LMS) to elevate their onboarding procedures.

Let us delve into the three phases of new employee training and uncover how your organization can harness a Customer Education LMS to streamline each phase for a seamless and highly productive onboarding experience.

Phase 1: Orientation

The first phase of new employee training sets the stage for a successful onboarding journey. It's all about making the new hires feel welcome and introducing them to your organization's culture and values. According to a survey by SHRM, effective onboarding programs can improve employee retention by 82%.

Key Elements of Orientation:

Welcome Package :

A well-crafted welcome email or package with important documents and a personalized welcome message.

Company Culture :

Orientation sessions that convey the company's mission, values, and culture.

Team Introductions :

Facilitate meetings with team members to foster connections and provide an overview of roles and responsibilities.

Phase 2: Training and Skill Development

The phase two of New Employee Training focuses on equipping new employees with the skills and knowledge they need to excel in their roles. This is where a Customer Education LMS truly shines, offering a structured and easily accessible platform for training. eLearning industry reports that organizations using eLearning technologies achieve an 18% boost in employee engagement.

Key Elements of Training and Skill Development:

Role-Specific Training :

A tailored curriculum that covers job-specific skills and tools.

Interactive Learning Modules :

Use the LMS to create engaging courses, quizzes, and assessments.

Progress Tracking :

Utilize the LMS to monitor individual progress and identify areas that need further development.

Phase 3: Ongoing Support and Engagement

Employee development is an ongoing process that doesn't end after the initial training. The third phase is about continuous support and engagement to ensure long-term success. According to Gallup, companies with engaged employees outperform those without by 202%.

Key Elements of Ongoing Support and Engagement:

Mentorship Programs :

Pair new hires with experienced employees for guidance and support.

Knowledge Base :

Utilize the LMS to create a searchable knowledge base for quick access to resources.

Feedback Mechanisms :

Encourage regular feedback and evaluations to identify areas for improvement.

Wrapping up:

According to Training Industry Magazine, companies that invest $1,500 or more per employee per year on training and development experience 24% higher profit margins than those that invest less.

Investing in a Customer Education LMS is not just a smart decision; it's a strategic one that can help your business thrive in today's competitive landscape.

The three phases of new employee training – Orientation, Training and Skill Development, and Ongoing Support and Engagement – are integral to fostering a productive and engaged workforce. Leveraging a Customer Education LMS can supercharge these phases, making them more efficient, engaging, and impactful.

By optimizing your employee training program through these phases, your organization can expect improved employee retention, increased productivity, and a workforce that is well-equipped to contribute to your company's success.

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eLearning system is a cloud based solution that streamlines course content for improved and accelerated elearn experience.